![]() In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. Warranty period for Razer Firefly HyperFlux is 2 years. Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The Razer Extended Warranty does not apply to batteries. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. If you are a customer outside of the U.S. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Please consult the product documentation provided by the product manufacturer for details. If you need product or warranty support with your third-party product, please contact the product manufacturer. Razer does not offer a warranty for third-party products. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. ![]() Refurbished products not purchased from will have a 90 day warranty period. Refurbished Products purchased from will have the lesser of a 1 year warranty period or the warranty period as stated above. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. ![]() Razer Rechargeable Batteries for Wireless DevicesĪll new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Speaker Systems and Broadcaster Devices You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). Please see our warranty policy for a complete review of our warranty policy. But you did not do any of that.Razer Chroma™ customizable backlighting with 16.8 million color options You could have asked for more info or ask a moderator to move the thread/post to a different section if you thought it wasn’t the proper one. You took my messages TO RAZER personally, as if you were a representative of the company (are you?) disregarding everything except the confusion with the Synapse version. Which is your amazing contribution so far? go full ‘brand fanboy mode=on’ and attack the customer that suffered the problems… □□ The thing is… despite the aggresive tone of my posts I am pointing RAZER to A PROBLEM with THEIR SOFTWARE that they should at least ANSWER, INVESTIGATE and TRY to fix. The tone of my posts was agressive, YES, because I AM THE FVKING CUSTOMER HERE and I shouldn’t have to deal with this SHITTY SUPPORT on a supposedly ‘top of the line’ $250 headset. So I had to reinstall the OLD version again and only then my KRAKEN V3 Pro showed up again. Then a few days ago, just after restarting Windows I got a message from ‘Synapse’ or ‘Razer Central’ or RAZER WHATEVER that said “You need to reboot your system for the updated software to work”.Īfter I did and Windows booted again I found myself with an ‘updated’ version of RAZER SOFTWARE that didn’t work at all for my product. After realizing it didn’t support my device I uninstalled it and reinstalled the ‘3.9.whatever’ version I had. Last week I was suggested to and installed Synapse 4 Beta. Twice. Both here and in the other thread. I ALREADY explained to you what the problem was. ![]()
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